
Running head: DIFFERENTIATION
A Model for Differentiation and E-Learning: A UDL Approach
Gregory Sucre
gsucre.edublogs.org
June 4, 2010
A Model for Differentiation and E-Learning: A UDL Approach
Differentiation is an approach to teaching and learning based on the idea that each student has a unique path to learning. Such a unique path necessitates a flexible teaching strategy that addresses the needs of individuals, not segments or groups. Tomlinson (1999) described teachers as “diagnosticians” and “artists” (p. 2) as they attempt to determine a student’s ideal pathway to success and create an engaging learning experience that addresses that student’s needs. Tomlinson also asserted that teachers often instinctively differentiate instruction.
Tomlinson (1999) noted that an approach to differentiation requires action on three fronts – content, process, and product. Process and product are strongly influenced by a student’s readiness, interest, and learning profile. An understanding of a student’s learning style and intelligences is therefore an important component when designing that student’s unique pathway to success. As teachers attempt to systematically design unique learning pathways to success for individual students, a framework for such design would be useful. A universal design for learning approach can help teachers focus on the steps needed to follow in order to differentiate teaching and learning for multiple students.
Differentiation in e-learning offers the same benefits as differentiation in face-to-face settings. It refers to the same ideas in e-learning as it does in face-to-face settings (Salise 2007, p. 170). However, the tools available for e-learning provide online teachers with capabilities that their counterparts in face-to-face settings do not have. It is worthwhile, therefore, to study how a universal design for learning approach can help online teachers bring together learning style theory and multiple intelligence theory in an effort to differentiate teaching and learning in the online environment.
Differentiation
Effective differentiation focuses on modification of content, process, and product. Dividing the curriculum in this fashion helps to ensure that the entire learning experience fits the student’s needs. It also acknowledges that learning does not begin and end with teacher led instruction followed by assessment.
Content
Standards. Modification of content must be guided by standards and learning objectives. Learning objectives for individual students must align with standards so that teachers can be certain that students are receiving an equitable learning opportunity, if not an identical one. It is helpful to define learning objectives in broad terms to match the standards. However, individual tasks should incrementally address learning objectives in order to move students toward meeting standards. These small tasks are then easier to modify for individual students, while also providing an essential link to standards.
Access. Access to the content is also a critical aspect of content modification. Ensuring access to the content levels the playing field for individual students and helps students acquire knowledge that would otherwise have eluded them. In the online environment, it is possible to provide modifications that are not easily reproduced in the face-to face environment. Online access also presents unique challenges
The online environment allows teachers to provide content that can be accessed through different modalities. Instructional videos provide content that leverage auditory and visual senses. Students hindered by language barriers may still acquire standards aligned content when teachers create and use instructional videos designed specifically for online courses. Screen readers are other tools online teachers can use to allow their students the freedom to conduct online research without being hindered by language barriers. Text versions of the content provided in instructional videos should also be made available to allow students choice. All content should vary in level of complexity in keeping with standards to ensure that all learners have access to the content on their terms.
E-learning requires a virtual, structured environment where content will be housed and deployed. Optimizing the layout of the learning management system and the folder structure of individual courses user friendly are challenges that online teachers must face in order to facilitate accessibility of content. A course or learning management system layout can hinder access to content by making the elements necessary for content access dependent on a certain level of language proficiency. Unnecessary scrolling and excessive embedding of folders are also factors that can hinder access to content. Learning objects will not be useful to students unless they can be easily found and directions for their use are easy to follow and accessible to all.
Cavanaugh and Blomeyer (2007) discussed some concerns that should be addressed when designing the layout of a course or program to ensure accessibility of content. These concerns included avoiding the use of tables that screen readers may not be able to decipher and utilizing easily read fonts. Including audio files to guide learners through the required activities is another strategy that can be used to make content more accessible.
Process and Product
Tomlinson (1999) tightly links instruction and assessment. These two aspects of teaching and learning are so tightly wound that researchers often discuss assessment for learning as well as assessment of learning. Assessment of learning is the traditional sense of assessment. It refers to the capture of a student’s standing with respect to the content at any point in time. Assessment for learning is more fluid. This idea suggests that students can learn even when engaged in assessment activities. In the online environment, a threaded discussion can be a form of assessment of learning. Undoubtedly, students may learn a lot during the course of the discussion because, unlike the usual face-to-face classroom discourse, threaded discussions are more reflective and therefore make it possible for deeper understanding and questioning to take place.
Some students may benefit greatly from participation in a threaded discussion. However, there are those whose learning profile or personality may not allow them to take advantage of that opportunity. Given that instruction and assessment are tightly linked, the process of instruction, as well as the artifact produced by students, must cater to students’ needs. E-learning offers some useful tools for effecting the differentiation of process and product.
LMS. The learning management system is an effective means for facilitating differentiation of process and product. The LMS can be used to provide diverse ways for students to engage content through the use of special folders and paths to different learning opportunities. Each opportunity can be distinct and cater to different learners. Various paths and folders provide choice and allow different learners to chart unique, personalized paths to success by selecting different points where they engage the content. Multiple opportunities for demonstration of mastery through authentic assessment choices provide even more choice and diversity of learning experience. Scalise (2007) discussed five categories of differentiation of process and product that span a range of input by instructor, student, and computer logic in determining which learning path to follow. Each category describes a different emphasis on who or what determines the exact path to learning success. Regardless of whether the direction is teacher, student, or computer guided, the LMS makes diversity and choice more readily available and promotes a different learning experience for each learner.
It is clear, therefore, that differentiation means more choice and unique learning experiences for different learners. E-learning offers some distinct advantages that make differentiation easier. Content can be differentiated by facilitating access to learning objects. Screen readers, text files, audio-visual learning objects, and attention to best practices for designing web spaces can help all learners gain access to the content. Process and product can be differentiated by linking instruction and assessment. Leveraging the power of the LMS to create multiple paths to learning success is another way to provide distinct learning opportunities for diverse learners. However, how does one actually go about designing a differentiated online learning opportunity? What considerations go into creating a differentiated online learning experience?
Styles and Intelligences
Learners differ in terms of readiness as well as specific learning styles and preferred intelligences. Catering to different learning styles and intelligences can help instructors differentiate learning in their classrooms. Differentiation occurs by diversifying content, process, and product. Learning styles and intelligences can inform instructors’ efforts when designing learning opportunities for their students.
Learning Styles
Silver, Strong, and Perini (2000) explained that learning styles define how individuals perceive the world. They discussed the mastery style, interpersonal style, understanding style, and self-expressive style and demonstrated that each was a different approach to processing stimuli. As instructors attempt to differentiate content, they must cater to different styles of learners to ensure that a unique path to learning success is available.
In the online environment a mastery learner may prefer text based specific instructions that accompany each activity, objective questions with instant feedback, and a clearer distinction between assessment for learning and assessment of learning. The interpersonal learner may prefer that content be related to personal experiences. Instead of a text based description of the industrial revolution, a document that includes active, authentic photographs of an industrial age city may be more appealing. The understanding style learner may desire more than straightforward text based directions. Such a learner may desire the opportunity to extrapolate upon clues to uncover the content. The self-expressive learner may prefer that content be delivered as a puzzle to be solved. Such learners may wish to put their stamp of creativity on the content.
Learning styles can certainly inform instructors’ design of learning objects and the way they present content. However, differentiation requires that attention be paid to process and product as well.
Multiple Intelligences
Silver, Strong, and Perini (2000) examined multiple intelligences from a critical-thinking disposition perspective. They acknowledged that intelligences can be viewed as tendencies and preferred ways to process information. There are eight intelligences that describe how learners prefer to engage content. These intelligences are: verbal-linguistic, logical-mathematical, spatial, bodily-kinesthetic, musical, interpersonal, intrapersonal, and naturalist. Traditionally, these intelligences have been used to help instructors differentiate process and product. In the online environment, the power of digital technologies must be fully exploited to allow students the opportunity to engage the content through their preferred intelligence. That does not mean, however, that students should only engage content in their native intelligence.
In the online environment, the verbal-linguistic learner may enjoy presenting his or her ideas in the form of a written paper, threaded discussion, or blog. The logical-mathematical learner may prefer to present his or her ideas in the form of a graph, cause and effect diagram, or table. The spatial learner may prefer to demonstrate his or her learning through graphs, charts, or artwork. The bodily-kinesthetic learner may prefer to demonstrate learning through some physical activity such as the creation of a model or exercise routine. Such an artifact can be uploaded into a LMS as a video or image file. The musical learner may prefer to demonstrate his or her learning in the form of a song, lyrics to a song, or a medley of songs. The interpersonal learner may do well in online collaborative assessments. The intrapersonal learner may wish to focus his or her demonstration in the form of a blog or personal web page. The naturalist learner may wish to couch his or her artifacts in terms relative to the natural world.
Learning styles and multiple intelligences are both useful to instructors wishing to differentiate teaching and learning. As they tend to describe different parts of the curriculum, content and process and product, they can be used to differentiate different aspects of an instructor’s design of a path to learning success. A framework for combining these two powerful theories is therefore needed to facilitate their use.
Universal Design for Learning
Universal design for learning provides a road map for designing differentiated teaching and learning opportunities. Engelman (2007) stated that UDL provides the means to incorporate differentiation before a course is developed (p. 4). It is therefore a good place to start when attempting to design differentiated online learning opportunities.
Universal design for learning proposes diversity in the way content is represented, freedom in the way students express their knowledge, and variety in the way students can engage with the course. As instructors incorporate these characteristics of their course’s design, they in fact differentiate content, process, and product.
Figure 1. UDL Model for Differentiation in E-learning
Design Inputs
Instructors must begin with design inputs. These inputs are standards and learners. Standards are an important input because they provide validity and accountability. Differentiation seeks to provide successful learning opportunities for diverse learners. Success must be partially defined by the framework of standards. Standards will testify to what students have learned and so provide a level of equivalence in the diverse experiences of various learners. While standards will be the fixed construct, learners will vary. Learners will be the other critical input in the design of differentiated online learning. The learner input will be guided by the theories of multiple intelligences and learning styles. Silver, Strong, and Perini (2000) have created a styles/intelligences matrix that merges the elements of both theories. The elements of learning styles and multiple intelligences are combined into a menu of activities that would appeal to various learners. Users of Silver et al.’s work will find this very helpful as they brainstorm activities that would appeal to different learners.
Design Outputs
Content
Armed with standards and a blending of the theories of learning styles and multiple intelligences, instructors can now approach the differentiation of content, process, and product. In order to address the needs of an instructors own student body, he or she must be aware of the student’s learning profiles. Creating or utilizing a learning styles or multiple intelligences survey can help instructors get an idea of the needs of their students before the course has progressed too far. The results of such a survey can be aligned with the styles/intelligence matrix to ensure that appropriate learning opportunities are available for every student. The development of rubrics before assessments are created can help to ensure that learning objects deliver the instruction required to meet the standards. In other words, the rubrics can be used to inform the insert creation of supplemental or additional learning objects, just as they are used to inform the creation of assessments. Rubrics can be a teaching, assessment, and design tool.
Process
The purpose of differentiation is not to handicap students and separate them from other approaches to learning. Students native to specific styles and intelligences must come to appreciate other aspects of learning as they become lifelong learners. As students strive to master their own learning profiles, a useful tool would be a cognitive strategies folder. Engelman (2007) noted that students’ performance improve when they understand their own learning style and that of their colleagues. A cognitive strategies folder guides the learner with tips to study and learn material. What is unique about this type of folder is that it speaks to different learners in unique ways. A tip that encourages a strong bodily-kinesthetic intelligence student to recite state capitals while doing a dance or some form of exercise may not be as useful to a student with a verbal-linguistic intelligence. Such a folder helps learners discover how they learn best and provides a way for them to explore other approaches to learning.
Electronic study guides are another useful way to differentiate process. While these may not be style or intelligence specific, they help to identify important concepts that deserve focus. Students can then treat with them on their own terms. This is more important in the online environment for those students who are attuned to teachers’ body language to determine what is important and what is not. Instructors may also have their own way of pointing out what is an important piece of content. The remoteness of online learning will benefit from a conscious effort to highlight important aspects of the content.
Students in the online environment are physically cut off from their counterparts and instructors. When content is too vague and decontextualized, it prevents some students from engaging with the course. One strategy to differentiate instruction is to utilize realistic scenarios in instruction and assessment. Examples couched in what students may believe are relevant scenarios can help to anchor them to the content and the course. While it may not be possible to always present an example that appeals to every learner, making it appealing to some, engages all. Students see the content resonate with their colleagues and recognize that it is a real and useful concept. This causes them to expect that there will be instances when the content will resonate with them as well.
Product
One of the benefits of authentic assessment is the stimulation of higher order thinking. In the online environment, authentic assessment plays another critical role. Authentic assessment enhances student engagement. In an environment where it is easy for students to feel isolated, an effort to force a connection between the student and the content can help students to stay engaged with the course. In the online environment, this can be achieved by making discussions focus on real problems where the content is applied. Projects should also be grounded in reality while allowing students to apply their knowledge to a problem. Instructors can make use of authentic documents and artifacts available online to frame instruction and give learning objects a realistic and connected nature. If instruction is embedded with realistic content, authentic assessment will flow naturally.
Collaborative assessment is another important tool that instructors must use in the online environment. It promotes connectedness among learners. Group projects are widely used in the face-to-face environment. Some instructors are reluctant to use this tool in e-learning because of the difficulty involved in facilitating communication among students. It is this very difficulty of connection that makes collaborative assessment so important. Tools are available to facilitate collaboration in e-learning. Meeting and conferencing software used for live classes help instructors group students so that they can work collaboratively. Cloud computing is a new technology that allows geographically dispersed users to collaborate on one artifact.
Assessments that are either collaborative or authentic may provide some differentiation by appealing to different learning styles or intelligences. However, it is necessary to ensure that artifacts for assessment allow different types of expression. Each type of artifact can carry a different weight in the overall compilation of grades for a particular piece of content. Allowing different types of expression, however, gives diverse learners a chance to demonstrate their understanding in ways that they find most comfortable. Encouraging the production of artifacts in non-native styles or unfamiliar intelligences will help to stretch students’ abilities while not causing frustration because of a lack of opportunities to shine.
Conclusion
At every level of differentiation, standards and learners’ profiles must inform the design of the learning experience. For this reason it is critical to start the design process with an alignment of standards to possible tasks, and an alignment of tasks and activities to diverse learners’ profiles. This approach will give instructors the capability to design diverse differentiated learning opportunities before the course is created. Engelman (2007, p. 4) stated that the goal of universal design for learning is to provide “differentiation and flexibility before course development.”
Appendix
References
Cavanaugh, C. and Blomeyer, R. (2007). What works in k-12 online learning. ISTE, DC.
Engelman, M. (2007). Applying learning styles and personality preference information to Online teaching pedagogy. Journal of Interactive Instruction Development, 19 (3), 3-10.
Meyer, A. and Rose, D. (2000). Universal design for individual differences. Educational Leadership, November, 39-42.
Scalise, K. (2007). Differentiated e-learning: five approaches through instructional technology. International Journal of Learning Technology, 3 (2), 169-182.
Strong, H., Strong, R., Perini, M. (2000). So each may learn: integrating learning styles and multiple intelligences. ASCD, VA.
Tomlinson, C., A. (1999). The differentiated classroom: Responding to the needs of all learners. ASCD, VA.
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